We’re Here to Help
Have a question about a suit, an order, shipping, returns, or another matter?
The team at AELARA RETAIL NEXUS LLC is here to assist.
We aim to provide clear and helpful support before and after your purchase.
Customer Support
For questions regarding products, sizing, orders, shipping, returns, refunds, or general website assistance, please contact us by email.
Email: [email protected]
When contacting us about an existing order, please include your order number whenever possible. This helps us locate your order and provide a more efficient response.
Business Information
AELARA RETAIL NEXUS LLC
Address:
32023 FERNWOOD MALLOW CT
HOCKLEY, TX 77447
Email:
[email protected]
Website:
aelararetailnexus.com
Order Questions
If you have a question about an order, you may include the following information in your message:
- Order number
- Product name
- Date of purchase
- Description of your question or concern
For return or refund requests, please contact us before sending any product back so that we can provide the appropriate instructions.
Shipping Questions
For questions about delivery or tracking, please include your order number and tracking information if available.
Our standard order processing time is generally 1–3 business days, followed by an estimated 3–7 business days for domestic delivery.
Product and Sizing Questions
If you have questions about suit sizing, product details, materials, or other product information, please include the product name or relevant order information in your email.
We recommend reviewing the applicable product description and size chart before placing an order.
Contact Us
We appreciate your interest in AELARA RETAIL NEXUS LLC and look forward to assisting you.
Email: [email protected]
AELARA RETAIL NEXUS LLC
32023 FERNWOOD MALLOW CT HOCKLEY, TX 77447